Contact Us

We appreciate you visiting Betsson, an independent source for unbiased reviews and insights into online sports betting and casino gaming. We provide accurate, helpful, and up-to-date information to help you make informed decisions.

If you have feedback on our content, a suggestion for a new review, or a business inquiry, we are here to listen. Review the sections below to direct your query to the correct department for an efficient response.

Please remember that Betsson is an independent review and affiliate website. We are not an online casino or sportsbook operator. We do not manage player accounts, handle deposits, process withdrawals, or offer direct customer support for any gambling brand.

Betsson reviews and evaluates online gambling brands, including sportsbooks and casinos. Our mission is to provide comprehensive, honest, and expert-driven content. We analyze various aspects of online gambling platforms, from their game selection and bonus offers to their customer service and security protocols.

It is crucial to understand that we are not the operator of any casino or sportsbook. We do not hold any gambling licenses ourselves, nor do we host any games or betting markets. Our role is solely to review and inform. We do not have access to any player databases, account information, or transaction histories from any of the brands we review.

As an independent review site, Betsson assists with inquiries related to our content and operations. We address these types of queries:

• Feedback on our reviews: If you believe a review is inaccurate, outdated, or requires an update, please let us know. We strive for accuracy and value your input.
• Suggestions for new content: Have a specific sportsbook or casino you would like us to review? We are always looking for new brands to evaluate.
• Partnership and advertising inquiries: For potential collaborations, advertising opportunities, or affiliate program discussions, please reach out.
• Technical issues with our website: If you encounter any broken links, display problems, or other technical glitches on the Betsson website, please inform us.
• General questions about our editorial process: We explain how we conduct our reviews and maintain our editorial independence.

Due to our independent nature, there are many areas where we cannot provide assistance. Understanding these limitations avoids delays and frustration:

• Player account issues: We cannot access, modify, or provide information about your accounts with any online casino or sportsbook. This includes login problems, account verification (KYC), or account closures.
• Deposit and withdrawal problems: We do not handle any financial transactions. We cannot process deposits, facilitate withdrawals, or investigate issues related to payments.
• Bonus disputes: We cannot intervene in disputes over bonus terms, wagering requirements, or bonus eligibility with any operator.
• Gameplay inquiries: We cannot answer questions about specific games, betting rules, or outcomes of bets placed on third-party sites.
• Live chat or direct customer support for gambling operators: We do not offer live chat or phone support for any casino or sportsbook.
• Payouts or winnings: We are not involved in the payout of winnings from any gambling site.

For any of the issues listed above, contact the customer support team of the specific online casino or sportsbook directly. They have access to your account information and the authority to resolve such matters.

We understand that issues with your player account, deposits, or withdrawals can be frustrating. However, as an independent review website, Betsson has no access to your personal account details, transaction history, or any other private information held by online gambling operators.

We cannot help you with:

• Verifying your identity (KYC process).
• Investigating missing deposits or delayed withdrawals.
• Resolving disputes over bonus terms or wagering requirements.
• Unlocking a frozen account or resetting a password.
• Any other issue directly related to your personal account with a specific casino or sportsbook.

For all such matters, contact the customer support department of the actual gambling operator where you hold an account. They typically offer various support channels, including live chat, email, and sometimes phone support, which are clearly listed on their own websites.

For all legal inquiries pertaining to Betsson, our website content, or our operations, use the dedicated email address below. This includes matters such as data protection (GDPR), intellectual property, and contractual agreements.

Provide as much detail as possible regarding the nature of your inquiry for an efficient and appropriate response. This email is strictly for legal matters and not for general customer support or account-related questions.

Email for Legal Inquiries: [email protected]

Betsson respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Betsson website, notify us immediately.

Your notification must include the following information:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address.
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send your DMCA and copyright takedown notices to:

Email for DMCA and Copyright Takedowns: [email protected]

At Betsson, we advocate for responsible gambling. While we do not operate any gambling platforms, we promote safe and healthy gambling habits. If you or someone you know is struggling with gambling, seek help immediately.

We cannot provide direct counseling or support for gambling addiction, but we can direct you to organizations that specialize in this critical area. These organizations offer confidential support, advice, and resources to help individuals manage their gambling behavior.

Here are some internationally recognized organizations that can provide assistance:

• Gamblers Anonymous: Offers meetings and support for individuals with gambling problems.
• GamCare: Provides free information, support, and counselling for problem gamblers in the UK.
• National Council on Problem Gambling (NCPG): Offers a national helpline and resources in the USA.
• BeGambleAware: Provides information to help people make informed decisions about their gambling.

Help is available, and reaching out is the first step towards recovery. Visit the websites of these organizations for more information and support.

We respond to all legitimate inquiries as quickly as possible. Our typical response time for general feedback and partnership inquiries is within 2-3 business days. Legal inquiries and DMCA notices will be prioritized and addressed promptly according to their urgency and legal requirements.

Inquiries sent to the incorrect email address or those that fall outside the scope of what Betsson can assist with (e.g., player account issues) may not receive a direct response, or may experience significant delays as we attempt to clarify the nature of the communication.

We appreciate your patience and understanding as we work to provide the best possible service for our independent review website.